Mindful Listening (HBR Emotional Intelligence Series)

Product Description:

ISBN: 9781633696679
Format: Hardback
Author: Harvard Business Review Press 
Publisher: Harvard Business Review Press 
Published Date: 26 Mar 2019

Synopsis:

Become a mindful listener at work.

Listening is a critical skill that leaders and managers often take for granted. By learning to listen mindfully, you can keep your employees more engaged, foster the discovery of new ideas, and hear what you need to hear in a discussion rather than what you expect to hear.

The book will teach you what great listeners do, how to stay fully present in challenging conversations, and how empathic listening can help others learn and grow.